We’re here to help!

If you have any questions about your order or need support, we’ll always do our best to help quickly and make things right.

 

Order Help

Need help with your order?

• Haven’t received your order yet

• Tracking not updating

• Missing item

Please contact us with your order number and we’ll look into it for you.

 

 

Damaged or Faulty Items 

Received a damaged item?
We’re really sorry if this happens.

Please contact us within 48 hours of delivery with photos of the item and packaging, and we’ll arrange a replacement.

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Order Changes

Need to change your order?
If you need to make a change, please contact us as soon as possible.

We’ll do our best to help, but changes may not be possible once your order has been processed.

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Address Issues

Incorrect address entered?
Please contact us immediately.

We are unable to change delivery details once your order has been dispatched.

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Delivery Questions

Questions about delivery?
For full details on shipping times and costs, please visit our
 

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Contact Section 

Still need help?
We’re always here to support you.

📧 contact@dreamdifferently.co.uk

We aim to respond within 24–48 hours (Monday–Friday).